| In an effective IT organization, Business Integration occurs at all three levels of the business:
- Strategic: The IT enablers and specific applications needed to support fundamental long-term changes.
- Tactical: Divisional and departmental IT initiatives for enhancing performance and organizational effectiveness.
- Infrastructural: The basic technology available
throughout the company such as electronic mail, telephone systems, and
personal digital assistants.
When business integration needs
attention, IT Catalysts goes beyond the formal governance processes
that usually receive the most attention.
We also look also at
how the enterprise defines the relationship between IT and the rest of
the business. Even more important we determine why and how trust has
broken down, and prescribe specific changes for both IT and the
company's management team to address the situation.
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